Articles on: Security & Account

Deleting your WeShop account

If you delete your WeShop account:
You can't regain access once it's deleted.
Your profile, transactions, posts and all other social content will be removed.
Any shares you've not withdrawn will be lost (even if they're marked as available in your dashboard).
Data relating to transactions made by your account may be retained with anonymised information.
Your profile and/or content may still appear in search results and be controlled outside of WeShop.

How to delete your account

Open your WeShop profile by tapping the 'Profile' icon on the bottom-right of the WeShop app.
Tap the 'Settings' icon on the top-right of the WeShop app, this will open your app settings.
Tap 'Delete your account' and read the important information about account deletion.
Tap 'Delete account' button to submit your deletion request, you will be signed out of your account immediately.
If you deleted your account by mistake, please contact support who will be able to reverse the deletion within 24 hours.

Updated on: 26/02/2024