WESHOP TERMS OF SERVICE

Last Updated: 3rd December 2021, 13:07

1. INTRODUCTION

1.1 These Terms of Service ("Terms") govern your access to and use of Weshop Website (our electronic platform at www.we.shop), apps, APIs and widgets (the “Service”). Please read these Terms carefully before you access or use the Services, and contact us if you have any questions. By accessing or using the Service, you agree to be bound by these Terms, our Privacy Policy, and such other policies as we may adopt from time to time. 1.2 The Weshop Website is provided by WeShop Holdings Limited, a company registered in the British Virgin Islands under number 2046056 and whose registered address is Mandar House, 3rd Floor, Johnsons Ghut, Tortola, British Virgin Islands (“we”, “us”, “Company” or “WeShop”). 1.3 If you register with us, you will be an “Account Owner” in accordance with these Terms. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us. 1.4 Please note that these Terms may change from time to time. You agree that we may update any aspect of the Services or add additional Services, and these Terms will apply to any updates.. Please pay particular attention to the Code of Conduct set out in clause 6 of these Terms and to the indemnity set out in clause 11 of these Terms.

2. SERVICE

The service we offer and how it works 2.1 The service we provide (“Service”) allows you, as an Account Owner, to a Profile

Question 2

Cookie Policy

Accepted Answer

What is a Cookie?

A cookie is a small file, typically of letters and numbers, downloaded on to your computer or mobile device that uniquely identifies your browser or device when you (you or “Member”) access certain websites. Your browser or mobile device accesses the cookie file each time you visit the website www.weshop.co.uk (“WeShop website”). Cookies allow WeShop Holdings Limited (“WeShop” or “us”) to recognise a Member's browser or device, to distinguish you from other Members of the Service and to improve the Service. Cookies allow you to navigate between pages quickly, remembering your preferences and improve your browsing experience. By using the Service, you consent to our use of cookies in accordance with the terms of the Cookie Policy.

Session and Persistent Cookies

We use both session cookies and persistent cookies on the WeShop website. We use the session cookies to keep track of your actions whilst you navigate through the WeShop website. Session cookies will be deleted from your computer or mobile device when you close your browser. We use the persistent cookies to enable the WeShop website to recognise you when you visit, allowing your preferences or actions across the WeShop website to be remembered. Persistent cookies will remain stored on your computer or mobile device until deleted, or until they reach a specified expiry date.

First and Third Party Cookies

Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the

Question 3

Privacy Policy

Accepted Answer

Privacy Policy

Welcome to WeShop Holdings Limited (“WeShop”, “we”, “us”, “our” or the “Company”). We are committed to protecting your personal information when you are using www.weshop.co.uk (the “Site” or the “WeShop website”), our mobile services and any software provided on or in connection with our services (collectively, the “Service”). In order to provide you with the Service, we will collect information about you. Your privacy is really important to us, and we understand how important it is to you. Our aim is to be as clear and open as possible about what we do and why we do it. If you do not agree to any of this Privacy Policy you should de-register as a user of the Site. In this Privacy Policy, references to “you”, “your” and “Users” are references to the User, Visitor, guests and others who access the Service, whether end users or developers or operators of platform applications or websites or others. When you use the Service, you are consenting to the practices included within this Privacy Policy. Unless otherwise stated, all definitions used in the Account Owner Agreement (“Agreement”) shall apply to this Privacy Policy and for the purposes of this Privacy Policy.

What information will we collect about you?

When you use the Service you may be asked to provide us with various types of personal information about yourself ("Personal Data"). Providing this personal information will allow you to have greater access, functionality and enhance your overall user exp

Question 4

My purchase is missing, what should I do now?

Accepted Answer

Short answer: Raise a claim

You can raise a claim with WeShop and we'll send your request to the retailer for review on your behalf.

https://forms.gle/3KZRPzeF8GJAeqYw5

It is not uncommon for your purchases to sometimes go missing, this can happen for a variety of reasons.

||| Making a direct purchase may result in less accurate tracking - raise a claim using the form above and we'll try to resolve it.

You're using a browser that blocks cookies

This can happen if you're using a browser like Brave, or Firefox Developer Edition.

You've not accepted our cookie consent

In order to enable the tracking cookies, you'll need to accept our cookie consent.

You didn't buy the product quick enough

Sometimes the product purchase has a minimum timeframe from click to purchase, so you'll need to buy it as soon as you click the link when you're ready.

Question 5

Community Guidelines

Accepted Answer

WeShop is a platform for free expression. These guidelines are meant only to instruct our users as to what is not allowed on WeShop. If you come across a post, comment or message that seems to break these rules, you can report it to us.

Our content and community management team works hard to keep divisive, disturbing or unsafe content off of WeShop. We may delete some types of content, and other stuff we may just hide from public areas to offer everyone the best experience.

We don't support content that promotes or condones hate against individuals or groups based on race or ethnic origin, religion, disability, gender, age, nationality, veteran status or sexual orientation/gender identity, or whose primary purpose is inciting hatred on the basis of these core characteristics.

For safety reasons:

We remove porn and nudity.
We remove content that physically or sexually exploits people. We work with law enforcement to address the sexualisation of minors.
We remove images that show gratuitous violence or glorify violence.
We may remove or hide comments that include personal insults, including name-calling, racism, sexism, hate speech, or obscenity.
We remove anything that promotes self-harm, such as self mutilation, eating disorders or drug abuse.
We remove hate speech and discrimination, or groups and people that advocate either.
We remove content used to threaten or organise violence or support violent organisations.
We remove attacks on private people or s

Question 6

Acknowledgements

Accepted Answer

Acknowledgements

We're working on our list of people to thank, check back later to find out more.

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